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November 12, 2012
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New Submit: Bug Patrol

Mon Nov 12, 2012, 11:55 PM
Dearest deviants -- I haven't been writing in my DA journal at all lately - which is terrible - and this isn't even a jorunal update!

This is a help post that might help get to the bottom of some problems deviants have been having with the new submit page -- a lot of people can't upload. And are rightfully yelling.

So, I wanted to make some diagrams:


If THIS button doesn't do ANYTHING when clicked:

Screen Shot 2012-11-12 at 23.40.23 by $pachunka

...that means you're getting the "busted upload button" bug. Let me know.



If your upload gets stuck LIKE THIS:

Screen Shot 2012-11-12 at 23.38.25 by $pachunka

...that means you're getting the "progress bar stuck" bug. Let me know.



If THIS THING spins for a long long time:

Screen Shot 2012-11-12 at 23.38.30 by $pachunka

...that means you're getting the "stashing" bug. Let me know.


If it LOOKS LIKE THIS:

Screen Shot 2012-11-12 at 23.39.32 by $pachunka

...that means everything's working! ;) It also means you're submitting an apple wallpaper, which you probably shouldn't...



If you get THIS error and it USED TO WORK on the OLD submit:

Screen Shot 2012-11-12 at 23.39.46 by $pachunka

...that means you've hit a "Category Regression"! Let me know!




p.s. Whether or not you like the new design, let's keep this thread about bugs, so that we can focus on helping people experiencing bugs. :bug: Many thanks.

:peace: Keep it Bluesy, DA


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:iconshoffex:
~Shoffex Jun 9, 2013  Hobbyist Traditional Artist
Category Regression Bug, it's so annoying, because I've worked very long on my drawing but now I can't submit it
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:icondreamleaguehq:
!dreamleaguehq May 4, 2013  New member Hobbyist Writer
The only thing holding me back is that stupid "That category doesn't allow this type of deviation." Come on, dA. It's just a written file. It's not a bag of drugs going through customs!
Reply
:iconpachunka:
$pachunka May 6, 2013  Hobbyist General Artist
It's certainly not meant to be customs =p (Razz) 

Which category wasn't allowing it?
Reply
:iconenterlameprofilename:
Hi, I've been away from the site for a while and recently attempted to submit something, but the new format doesn't recognize the categories that I chose--whatever I pick, the suggestion bar will just show a little red window that courteously informs me that my submission is not allowed by the category. Aside from hurting my feelings, this does not provide any guidance as to what I should do or pick instead of attempting to refresh. If the category condescends to accept my submission as worthy of its genre, the submit button refuses to recognize its decision, and tells me that I still need to chose a category despite having diligently highlighted all the appropriate fields in the provided boxes. Is there anything I should be doing differently, or is it just a bug?
Reply
:iconmaidenseeker:
~maidenseeker Jan 27, 2013  Hobbyist Digital Artist
The upload one does not work. Dragging deviation to it works fine but to edit, I cannot edit at all. Please fix it.
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:iconartwolftk:
~ArtWolfTK Jan 24, 2013  Student General Artist
I keep getting that "Category Regression" thing! For everything! How do I fix it? :c
Reply
:iconllirbwerdnadivad:
XD I'm sorry, but the way you made this so simple for just about anyone to understand is making it hard for me to not laugh...
Reply
:iconbboingbboingdaisy:
=BboingBboingDaisy Dec 2, 2012  Hobbyist Traditional Artist
Hello,
I've been having problems with the new submit page for a few weeks now. It's like every time I click on the 'Choose a file to upload' button, and click on the deviation that I would like to submit, the deviation itself won't even load. You know that when you select a deviation, the loading bar appears. But with me it doesn't. What does this mean? If you need more details, please let me know. Thank you.
Also I save my art under 'Bitmap', so is this the problem as well?

:note: I put this same comment on :iconnamenotrequired:'s profile as well.
Reply
:iconautumnstarr:
=Autumnstarr Nov 30, 2012  Hobbyist Writer
New submit works fine, the only problem I have not ran into is the thumbs of new uploads are broken. its just a blank slate with a weird image in the middle of the thumb. I've tried reuploading an image, still no good. Clicking the broken thumbhowever takes one directly to the image like normal. which works fine btw. The thumbnail is just busted, I do not know if it is because of the stashing or otherwise, I am ready to try it on off beta status
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:iconnigel-1:
Ok I get all situations described above with the single and notable exception of the everything is working scenario.
I have used different browsers and different versions. All that worked was Firefox 17 with all add ons disabled on a work machine, not really practical as I am sure you will agree.
As people are still submitting new work perhaps you could let people know what browsers and systems they are using and then we can all go back to submitting items. Instead of getting rather annoyed at your failure to efficiently and effectively carry out a simple upgrade, that was not really required, without utterly and totally disrupting the average users use of the site.
Nigel
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